Occupation Summary

Medical Assistants

O*NET 31-9092.00


Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Annual Wages:
Employment Rate:
Employment is expected to increase by 35.78%.
Education Level:
Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades). According to O*Net, the majority of people employed in this occupation have this level of education.
Public Service

  1. Interview patients to obtain medical information and measure their vital signs, weight, and height.
  2. Show patients to examination rooms and prepare them for the physician.
  3. Record patients' medical history, vital statistics, or information such as test results in medical records.
  4. Prepare and administer medications as directed by a physician.
  5. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  6. Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  7. Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  8. Authorize drug refills and provide prescription information to pharmacies.
  9. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  10. Clean and sterilize instruments and dispose of contaminated supplies.
  11. Schedule appointments for patients.
  12. Change dressings on wounds.
  13. Greet and log in patients arriving at office or clinic.
  14. Contact medical facilities or departments to schedule patients for tests or admission.
  15. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  16. Inventory and order medical, lab, or office supplies or equipment.
  17. Perform routine laboratory tests and sample analyses.
  18. Set up medical laboratory equipment.
  19. Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
  20. Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

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National Industry Employment Patterns

Industry % of Medical Assistants employed Annual Growth Rate
Offices of physicians 57.3 2.79

Labor Market Information

2018 Statewide average hourly wage $15.18
2018 National average hourly wage $16.61
2016 National employment 634,400
2016 Texas employment 58,571
Texas projected employment by 2026 79,526
Texas projected annual employment and Turnover openings through 2026 9,367

* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.

Top 10 Relevant Knowledge Areas Relevant Importance Levels
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Top 10 Relevant Skill Areas Relevant Importance Levels
Talking to others to convey information effectively.
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Communicating effectively in writing as appropriate for the needs of the audience.
Adjusting actions in relation to others' actions.
Service Orientation
Actively looking for ways to help people.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.

Top 10 Relevant Abilities Relevant Importance Levels
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension
The ability to read and understand information and ideas presented in writing.
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Near Vision
The ability to see details at close range (within a few feet of the observer).
Speech Recognition
The ability to identify and understand the speech of another person.
Speech Clarity
The ability to speak clearly so others can understand you.
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
Written Expression
The ability to communicate information and ideas in writing so others will understand.
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Assisting and Caring for Others
    -- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Documenting/Recording Information
    -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Getting Information
    -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates
    -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Interacting With Computers
    -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Other Activities

  • Administer enemas, irrigations, or douches to patients
  • Administer medical injections
  • Administer medical treatments
  • Administer medications
  • Administer tests to determine qualifications
  • Analyze blood samples
  • Analyze medical or health data
  • Analyze patient activity
  • Answer calls using multi-line telephone systems
  • Assist individuals with developing or improving work skills
  • Assist individuals with dressing, undressing, grooming, or bathing
  • Assist individuals with mental or social disabilities, handicaps, or illnesses
  • Assist individuals with physical disabilities, handicaps, or illnesses
  • Assist patients in performing breathing exercises
  • Assist patients in walking or exercising
  • Assist practitioners in examining, evaluating, or treating patients
  • Calculate medical diagnostic test results
  • Calculate medicine dosages
  • Calibrate laboratory equipment
  • Code medical procedures on claims
  • Collect blood or tissue samples
  • Collect clinical data
  • Collect specimens from patients
  • Communicate health and safety information
  • Compound pharmaceutical or chemical substances in medical preparations
  • Conduct dental x-rays
  • Conduct interviews to gather information
  • Conduct invasive medical diagnostic assessments
  • Conduct laboratory research or experiments
  • Conduct medical laboratory tests
  • Conduct medical tests
  • Conduct medical x-rays
  • Conduct noninvasive medical diagnostic assessments
  • Conduct patient assessments
  • Construct medical supportive devices
  • Correct grammar, punctuation, or spelling in written materials
  • Counsel individuals concerning diet
  • Cultivate micro-organisms for study, testing, or medical preparations
  • Diagnose medical condition of patient
  • Document medical prognosis
  • Educate patients in use of supportive or health-related devices
  • Employ hair, cosmetic, or nail care instruments
  • Encourage patients to participate in activities
  • Enter analysis of medical tests or clinical results into computer for storage
  • Entertain patients in care
  • Examine patients
  • Explain testing procedures to patient
  • Feed food to individuals
  • Fit medical supportive devices
  • Fit patients for prosthetic devices
  • Identify patient's current and past drug history
  • Implement sanitation practices in health care settings
  • Interpret employee medical evaluations
  • Interpret medical laboratory test results
  • Inventory medical supplies or instruments
  • Label blood samples
  • Lift ill, injured, incapacitated, or disabled individuals
  • Maintain dental or medical records
  • Maintain medical supportive devices
  • Maintain record of medication or equipment dispensed to patient
  • Monitor medical oxygen equipment
  • Motivate patients to practice exercises
  • Observe patient or client condition
  • Obtain information from clients, customers, or patients
  • Order medical laboratory tests
  • Order supplies, materials, or equipment
  • Perform emergency medical procedures
  • Post medical insurance billings to account
  • Practice preventive procedures in medical therapy setting
  • Prepare billing statements
  • Prepare bodies for interment
  • Prepare medical reports
  • Prepare medical treatment room
  • Prepare medications for dispensing or use
  • Prepare patients for tests, therapy, or treatments
  • Prepare sample for laboratory testing, analysis, or microscopy
  • Prepare sterile solutions, infusions, or intravenous packs
  • Prepare technical or scientific reports
  • Prescribe medication
  • Process medical records
  • Provide care for mentally ill or special needs individuals
  • Provide clerical assistance to customers or patients
  • Provide customer service
  • Provide first aid
  • Provide in home patient care
  • Purchase supplies, materials, or equipment
  • Record medical history
  • Retrieve files or charts
  • Schedule individual, group, or organizational training
  • Schedule meetings, activities, classes, or events
  • Set-up incubators in hospitals
  • Set-up laboratory equipment
  • Set-up medical oxygen equipment
  • Set-up patient care equipment
  • Sterilize laboratory, medical, or veterinary equipment or instruments
  • Store medical laboratory specimens
  • Supervise subordinate personnel or contractors
  • Take messages, notes, shorthand, and dictation
  • Take vital signs
  • Teach medical self care
  • Transport ill, injured, incapacitated, or disabled individuals
  • Treat medical condition of patient
  • Weigh patients to update records

  • Relationships
    - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support
    - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.


Alcohol analysers: Breathalyzers;

Audiometers or accessories: Audiometers;

Bedside pulmonary function screeners: Pulmonary function measurement equipment;

Benchtop centrifuges: Centrifuges;

Binocular light compound microscopes: Binocular light compound microscopes;

Blood collection needle: Single draw needles;

Body plethysmographs: Plethysmographs;

Butterfly needles: Butterfly needles;

Canes or cane accessories: Canes;

Capillary or hematocrit tubes: Microcapillary hematocrit tubes;

Cast cutters or saws: Cast cutters;

Chemistry analyzers: Blood chemistry analyzers;

Combination refractor keratometers: Keratometers;

Crutches or crutch accessories: Crutches;

Dictation machines: Dictation equipment;

Dropping pipettes: Pipettes;

Electrocardiography EKG units: Electrocardiography EKG units;

Electronic blood pressure units: Electronic blood pressure measuring devices;

Electrosurgical or electrocautery equipment: Electrocautery equipment;

Endotracheal tubes: Endotracheal ET tubes;

Enema kits or accessories: Enema equipment;

Eye charts or vision cards: Snellen eye charts;

Eye occluders: Handheld occluders;

Flexible endoscopes or accessories or related products: Flexible sigmoidoscopy equipment;

Gait belts for rehabilitation or therapy: Gait belts;

Hearing aids for the physically challenged: Hearing aids;

Hypodermic needle: Subcutaneous hypodermic needles; Intradermal needles; Intramuscular needles;

Lancets: Lancets;

Lap mayo trays or mayo stands for surgical use or accessories: Mayo stands;

Laser printers: Laser printers;

Medical acoustic stethoscope or accessory: Mechanical stethoscopes;

Medical gas cylinders or related devices: Oxygen tanks;

Medical imaging wet darkroom or daylight processors: X ray development equipment;

Medical oxygen masks or parts: Oxygen masks;

Medical radiation films or badges: Dosimetry badges;

Medical staple or clip removers: Staple removers;

Medical suction cannulas or tubes or accessories: Suction tubing;

Medical suction or vacuum appliances: Suction machines;

Medical syringe with needle: Syringe needles;

Medical syringe without needle: Syringes;

Medical x ray units for general diagnostic use: X ray machines;

Mercury blood pressure units: Manual blood pressuring measurement equipment; Baumanometers;

Microscope slides: Microscope slides;

Nebulizer or accessories: Nebulizers; Pulmonary nebulizers;

Non vacuum blood collection tubes or containers: Blood collection vials;

Notebook computers: Notebook computers;

Ophthalmic lensometers: Lensometers;

Ophthalmic retinoscopes: Retinoscopes;

Ophthalmic tonometers or accessories: Tonometers;

Ophthalmoscopes or otoscopes or scope sets: Opthalmoscopes; Otoscopes;

Opticians tools or accessories: Metric rules;

Orthopedic splint systems: Splints;

Oxygen therapy delivery system products accessories or its supplies: Oxygen equipment;

Personal computers: Personal computers;

Personal digital assistant PDAs or organizers: Personal digital assistants PDA;

Phlebotomy trays or accessories: Evacuated collection tube holders/adapters;

Scanners: Scanners;

Specimen collection container: Culturettes;

Spirometers or its accessories or its supplies: Spirometers; Vitalors;

Steam autoclaves or sterilizers: Autoclaves;

Suture removers: Suture removers;

Tablet computers: Tablet computers;

Tourniquets: Tourniquets;

Tuberculin syringes: Tuberculin TB skin test equipment;

Vacuum blood collection tubes or containers: Evacuated blood collection tubes;

Walkers or rollators: Walkers;

Wheelchairs: Wheelchairs;


Accounting software: Billing software; Bookkeeping software;

Calendar and scheduling software: Appointment scheduling software;

Categorization or classification software: Diagnostic and procedural coding software;

Data base user interface and query software: Database software;

Electronic mail software: Email software; Microsoft Exchange;

Internet browser software: Web browser software;

Medical software: Visual electro diagnostic software; Electronic medical record EMR software; Patient management software; Healthcare common procedure coding system HCPCS software; Medical condition coding software; Medical procedure coding software;

Network conferencing software: Microsoft Office SharePoint Server MOSS;

Office suite software: Microsoft Office software; Business software applications;

Operating system software: Microsoft Windows Vista Business; Microsoft Windows XP Professional;

Spreadsheet software: Spreadsheet software; Microsoft Excel;

Word processing software: Microsoft Word; Word processing software;

Related O*NET occupational titles for Medical Assistants include:
  • 31-9091.00 Dental Assistants
  • 29-2061.00 Licensed Practical and Licensed Vocational Nurses
  • 29-2099.01 Neurodiagnostic Technologists
  • 31-2011.00 Occupational Therapy Assistants
  • 29-2052.00 Pharmacy Technicians
  • 31-2021.00 Physical Therapist Assistants
  • 29-2053.00 Psychiatric Technicians
  • 29-1141.00 Registered Nurses
  • 21-1093.00 Social and Human Service Assistants
  • 31-9099.01 Speech-Language Pathology Assistants

Contact Texas Workforce Commission
Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.