The U.S. Department of Labor has developed an automated occupational information database, O*NET, that identifies and describes work content, work skills, and training requirements for all jobs across the country in all sectors of the economy. Much of the occupational information contained in this report is derived directly from the O*NET database, and supplemented with information from the Bureau of Labor Statistics, Census Bureau, and Labor Market and Career Information.
Industry | % of Telemarketers employed | Annual Growth Rate |
---|---|---|
Business support services | 55 | -2.61 |
Management, scientific, and technical consulting services | 2.5 | 0.00 |
Employment services | 2.3 | -1.13 |
2022 Statewide average hourly wage | $16.47 |
2022 National average hourly wage | $16.15 |
2020 National employment | 119,700 |
2020 Texas employment | 13,363 |
Texas projected employment by 2030 | 11,807 |
Texas projected annual employment and Turnover openings through 2030 | 1,711 |
Region | Employment | Projected Employment 2030 | Projected Annual Openings 2030 |
Annual Growth Rate |
Average Income |
---|---|---|---|---|---|
Texas (all regions) | 13,363 | 11,807 | 1,711 | -1.23% | $34,259.00 |
Top 10 Relevant Knowledge Areas | Relevant Importance Levels |
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Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
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Communications and Media Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Administrative Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
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Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
Top 10 Relevant Skill Areas | Relevant Importance Levels |
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Speaking Talking to others to convey information effectively. |
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Persuasion Persuading others to change their minds or behavior. |
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Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Social Perceptiveness Being aware of others' reactions and understanding why they react as they do. |
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Service Orientation Actively looking for ways to help people. |
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Reading Comprehension Understanding written sentences and paragraphs in work-related documents. |
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Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
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Negotiation Bringing others together and trying to reconcile differences. |
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Coordination Adjusting actions in relation to others' actions. |
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Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
Top 10 Relevant Abilities | Relevant Importance Levels |
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Oral Expression The ability to communicate information and ideas in speaking so others will understand. |
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Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Speech Clarity The ability to speak clearly so others can understand you. |
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Speech Recognition The ability to identify and understand the speech of another person. |
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Written Comprehension The ability to read and understand information and ideas presented in writing. |
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Selective Attention The ability to concentrate on a task over a period of time without being distracted. |
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Written Expression The ability to communicate information and ideas in writing so others will understand. |
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Near Vision The ability to see details at close range (within a few feet of the observer). |
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Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
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Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense. |