Occupation Summary

Computer, Automated Teller, and Office Machine Repairers

O*NET 49-2011.00

Description:

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Annual Wages:
$44,662.00
Employment Rate:
Employment is expected to increase by 15.24%.
Education Level:
Associate's Degree (or other 2-year degree). According to O*Net, the majority of people employed in this occupation have this level of education.
Endorsement:
Business and Industry, Science Technology Engineering and Math (STEM)

  1. Converse with customers to determine details of equipment problems.
  2. Reassemble machines after making repairs or replacing parts.
  3. Travel to customers' stores or offices to service machines or to provide emergency repair service.
  4. Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  5. Advise customers concerning equipment operation, maintenance, or programming.
  6. Test new systems to ensure that they are in working order.
  7. Assemble machines according to specifications, using hand or power tools and measuring devices.
  8. Operate machines to test functioning of parts or mechanisms.
  9. Maintain records of equipment maintenance work or repairs.
  10. Install and configure new equipment, including operating software or peripheral equipment.
  11. Maintain parts inventories and order any additional parts needed for repairs.
  12. Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
  13. Align, adjust, or calibrate equipment according to specifications.
  14. Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
  15. Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  16. Complete repair bills, shop records, time cards, or expense reports.
  17. Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
  18. Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
  19. Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
  20. Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
  21. Lay cable and hook up electrical connections between machines, power sources, and phone lines.
  22. Analyze equipment performance records to assess equipment functioning.
  23. Fill machines with toners, inks, or other duplicating fluids.
  24. Train new repairers.
  25. Calibrate testing instruments.


National Industry Employment Patterns


Industry % of Computer, Automated Teller, and Office Machine Repairers employed Annual Growth Rate
Professional and commercial equipment and supplies merchant wholesalers 25.7 -0.63
Electronic and precision equipment repair and maintenance 14.4 0.85
Computer systems design and related services 7.3 1.98


Labor Market Information


2022 Statewide average hourly wage $21.47
2022 National average hourly wage $22.66
2020 National employment 102,400
2020 Texas employment 8,766
Texas projected employment by 2030 10,102
Texas projected annual employment and Turnover openings through 2030 1,137




TEXAS COUNTY MAP BY WORKFORCE DEVELOPMENT AREA
* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.


Top 10 Relevant Knowledge Areas Relevant Importance Levels
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
86.80%
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
80.20%
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
72.80%
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
61.80%
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
60.80%
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
48.00%
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
47.40%
Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
46.60%
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
41.00%
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
39.60%


Top 10 Relevant Skill Areas Relevant Importance Levels
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
72.40%
Repairing
Repairing machines or systems using the needed tools.
72.40%
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
70.00%
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
67.60%
Troubleshooting
Determining causes of operating errors and deciding what to do about it.
67.60%
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
65.00%
Time Management
Managing one's own time and the time of others.
65.00%
Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
65.00%
Equipment Selection
Determining the kind of tools and equipment needed to do a job.
65.00%
Speaking
Talking to others to convey information effectively.
65.00%


Top 10 Relevant Abilities Relevant Importance Levels
Near Vision
The ability to see details at close range (within a few feet of the observer).
77.60%
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
75.00%
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
72.40%
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
72.40%
Written Comprehension
The ability to read and understand information and ideas presented in writing.
70.00%
Finger Dexterity
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
70.00%
Speech Recognition
The ability to identify and understand the speech of another person.
70.00%
Speech Clarity
The ability to speak clearly so others can understand you.
70.00%
Visualization
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
67.60%
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
67.60%


  • Repairing and Maintaining Electronic Equipment
    -- Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  • Making Decisions and Solving Problems
    -- Analyzing information and evaluating results to choose the best solution and solve problems.
  • Communicating with People Outside the Organization
    -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Working with Computers
    -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Inspecting Equipment, Structures, or Materials
    -- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Other Activities


  • Independence
    - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support
    - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.



Tools

Adjustable widemouth pliers: Adjustable widemouth pliers;

Air compressors: Air compressors;

Bare printed circuit boards: Field replaceable units FRU;

Cable accessories: Cable verifiers;

Combination wrenches: Combination wrenches;

Computer servers: Computer servers;

Delivery trucks: Armored cars;

Desktop computers: Desktop computers;

Digital testers: Bit error rate testers BERT;

Drill press or radial drill: Drill presses;

Multimeters: Digital multimeters;

Network analyzers: Synchronous optical network SONET analyzers; T-Birds; Telecommunication analyzers; Asynchronous transfer mode ATM analyzers;

Notebook computers: Notebook computers;

Nut drivers: Nut drivers;

Ohmmeters: Digital ohmmeters;

Oscilloscopes: Digital oscilloscopes;

Power drills: Power drills;

Power meters: Powerline monitors;

Protocol analyzers: Protocol analyzers;

Screwdrivers: Flathead screwdrivers;

Signal generators: Portable signal generators; Test pattern generators;

Soldering iron: Soldering irons;

Stripping tools: Wire strippers;

Vacuum cleaners: Mini vacuums;

Voltage or current meters: Voltmeters;


Technology

Calendar and scheduling software: Scheduling software;

Cloud-based management software: IBM WebSphere;

Configuration management software: Symantec Altiris Deployment Solution;

Data base user interface and query software: Structured query language SQL; Microsoft Access; Database software; ServiceNow;

Document management software: Adobe Systems Adobe Acrobat;

Electronic mail software: Email software; IBM Notes; Microsoft Exchange; Microsoft Outlook;

Enterprise application integration software: Extensible markup language XML; Extensible stylesheet language XSL;

Filesystem software: Symantec Norton Utilities;

Graphics or photo imaging software: McNeel Rhinoceros 3D;

Helpdesk or call center software: Call tracking software;

Internet browser software: Microsoft Internet Explorer; Web browser software;

Internet directory services software: Microsoft Active Directory;

Network connectivity terminal emulation software: Terminal emulation software;

Network security or virtual private network VPN management software: Cisco Systems VPN Client;

Object or component oriented development software: Microsoft Visual Basic.NET;

Office suite software: Microsoft Office software;

Operating system software: Microsoft Windows; Microsoft operating system; Operating system software; Linux; UNIX;

Platform interconnectivity software: Microsoft Hyperterminal;

Presentation software: Microsoft PowerPoint;

Program testing software: Personal computer diagnostic software; Debugging software;

Spreadsheet software: Spreadsheet software; Microsoft Excel;

Transaction security and virus protection software: Norton AntiVirus; Virus detection software;

Video conferencing software: Microsoft Office Live Meeting;

Web page creation and editing software: Macromedia Cold Fusion;

Web platform development software: JavaScript; Microsoft Active Server Pages ASP; Hypertext markup language HTML;

Word processing software: Microsoft Word; Word processing software;


Related O*NET occupational titles for Computer, Automated Teller, and Office Machine Repairers include:
  • 17-3028.00 Calibration Technologists and Technicians
  • 49-9091.00 Coin, Vending, and Amusement Machine Servicers and Repairers
  • 15-1232.00 Computer User Support Specialists
  • 17-3023.00 Electrical and Electronic Engineering Technologists and Technicians
  • 49-2093.00 Electrical and Electronics Installers and Repairers, Transportation Equipment
  • 49-2094.00 Electrical and Electronics Repairers, Commercial and Industrial Equipment
  • 51-2023.00 Electromechanical Equipment Assemblers
  • 49-9041.00 Industrial Machinery Mechanics
  • 17-3024.01 Robotics Technicians
  • 49-2022.00 Telecommunications Equipment Installers and Repairers, Except Line Installers


No sources of additional information found.

Contact Texas Workforce Commission
Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.