Occupation Summary

Quality Control Systems Managers

O*NET 11-3051.01


Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Annual Wages:
Employment Rate:
Employment is expected to increase by 19.01%.
Education Level:
Bachelor's Degree. According to O*Net, the majority of people employed in this occupation have this level of education.
Business and Industry

  1. Stop production if serious product defects are present.
  2. Review and approve quality plans submitted by contractors.
  3. Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  4. Generate and maintain quality control operating budgets.
  5. Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  6. Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
  7. Collect and analyze production samples to evaluate quality.
  8. Audit and inspect subcontractor facilities including external laboratories.
  9. Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  10. Review quality documentation necessary for regulatory submissions and inspections.
  11. Review and update standard operating procedures or quality assurance manuals.
  12. Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  13. Participate in the development of product specifications.
  14. Monitor development of new products to help identify possible problems for mass production.
  15. Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  16. Identify quality problems or areas for improvement and recommend solutions.
  17. Instruct staff in quality control and analytical procedures.
  18. Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
  19. Document testing procedures, methodologies, or criteria.
  20. Direct the tracking of defects, test results, or other regularly reported quality control data.
  21. Create and implement inspection and testing criteria or procedures.
  22. Confer with marketing and sales departments to define client requirements and expectations.
  23. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
  24. Analyze quality control test results and provide feedback and interpretation to production management or staff.
  25. Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  26. Monitor performance of quality control systems to ensure effectiveness and efficiency.
  27. Direct product testing activities throughout production cycles.

National Industry Employment Patterns

Industry % of Quality Control Systems Managers employed Annual Growth Rate
Plastics product manufacturing 3.9 0.00
Motor vehicle parts manufacturing 3.6 0.98
Aerospace product and parts manufacturing 3.4 0.16
Pharmaceutical and medicine manufacturing 3 0.68
Machine shops; turned product; and screw, nut, and bolt manufacturing 2.4 0.84
Electronic instrument manufacturing 2.4 0.22
Semiconductor and other electronic component manufacturing 2.2 -0.24
Scientific research and development services 2.2 0.48

Labor Market Information

2022 Statewide average hourly wage $61.30
2022 National average hourly wage $58.13
2020 National employment 189,300
2020 Texas employment 14,105
Texas projected employment by 2030 16,786
Texas projected annual employment and Turnover openings through 2030 1,296

* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.

Top 10 Relevant Knowledge Areas Relevant Importance Levels
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Top 10 Relevant Skill Areas Relevant Importance Levels
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Communicating effectively in writing as appropriate for the needs of the audience.
Talking to others to convey information effectively.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Adjusting actions in relation to others' actions.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Top 10 Relevant Abilities Relevant Importance Levels
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension
The ability to read and understand information and ideas presented in writing.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Written Expression
The ability to communicate information and ideas in writing so others will understand.
Near Vision
The ability to see details at close range (within a few feet of the observer).
Speech Clarity
The ability to speak clearly so others can understand you.
Flexibility of Closure
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Communicating with Supervisors, Peers, or Subordinates
    -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Documenting/Recording Information
    -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Identifying Objects, Actions, and Events
    -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Analyzing Data or Information
    -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Working with Computers
    -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Other Activities

  • Independence
    - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support
    - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.


Analytical balances: Laboratory analytical balances;

Benchtop centrifuges: Laboratory benchtop centrifuges;

Extracting equipment for laboratories: Laboratory extraction equipment;

Gas chromatographs: Gas chromatography equipment;

Immunology analyzers: Cellular assay equipment;

Infrared spectrometers: Fourier transfer infrared FTIR spectrometers;

Inkjet printers: Computer inkjet printers;

Instrumentation for capillary electrophoresis: Electrophoresis equipment;

Laboratory diluters: Automated diluters;

Liquid chromatographs: Liquid chromatography equipment;

Microplate readers: Automated microplate ELISA readers;

Moisture balances: Laboratory moisture balances;

Notebook computers: Laptop computers;

Personal computers: Personal computers;

pH meters: pH analyzers;

Portable data input terminals: Handheld data collectors;

Spectrometers: Infrared spectroscopic equipment;

Titration equipment: Titrators;


Analytical or scientific software: Abbott Informatics STARLIMS:LIMS; Computing Solutions LabSoft LIMS; Core Informatics Laboratory Information Management System LIMS; Illumina Laboratory Information Management System LIMS; Lablite Laboratory Information Management Systems LIMS; Labvantage Solutions LIMS; Minitab; PQ Systems SQCpack; Pearson Education PHStat2; Promium Element DataSystem LIMS; Quality Systems International WinLIMS; Systat Software LISA.lims; Thermo Fisher Scientific Laboratory Information Management Systems LIMS; Statgraphics;

Compliance software: Sparta Systems TrackWise; EtQ Reliance;

Content workflow software: Atlassian JIRA;

Data base user interface and query software: Harrington Group caWeb; Database software; Microsoft SQL Server; Microsoft Access; Structured query language SQL;

Desktop communications software: Eko;

Document management software: Adobe Systems Adobe Acrobat;

Electronic mail software: Microsoft Outlook;

Enterprise application integration software: Extensible markup language XML;

Enterprise resource planning ERP software: SAP software;

Industrial control software: Laboratory Automated Quality Control Systems LAQC; Harrington Group HQMS; CAMA Software Quality Collaboration By Design QCBD; CEBOS MQ1 software; Infinity QS ProFicient; ASI DATAMYTE GageMetrics; ASI DATAMYTE QDA; ASIDATAMYTE DataMetrics; PQ Systems CHARTrunner Lean; PQ Systems GAGEpack; PQ Systems MEASUREspy; Vivaldi Software Vivaldi Quality Management;

Internet browser software: Web browser software;

Object or component oriented development software: Oracle Java;

Office suite software: Microsoft Office software;

Operating system software: Linux;

Presentation software: Microsoft PowerPoint;

Process mapping and design software: Microsoft Visio;

Program testing software: Selenium; Hewlett Packard LoadRunner;

Project management software: Microsoft Project;

Risk management data and analysis software: MasterControl software;

Spreadsheet software: Microsoft Excel;

Word processing software: Microsoft Word;

Related O*NET occupational titles for Quality Control Systems Managers include:
  • 11-9199.02 Compliance Managers
  • 19-4013.00 Food Science Technicians
  • 17-2111.00 Health and Safety Engineers, Except Mining Safety Engineers and Inspectors
  • 17-2112.00 Industrial Engineers
  • 11-3051.00 Industrial Production Managers
  • 19-4099.01 Quality Control Analysts
  • 11-9199.01 Regulatory Affairs Managers
  • 13-1041.07 Regulatory Affairs Specialists
  • 15-1253.00 Software Quality Assurance Analysts and Testers
  • 17-2112.02 Validation Engineers

Sources of Additional Information
  • For more information about careers in production management and certification, visit: Association for Operations Management (APICS)
  • For more information about quality management and certification, visit: American Society for Quality                                 
  • For general information about manufacturing careers, visit: National Association of Manufacturers
  • CareerOneStop

  • For a career video on quality control systems managers, visit: Quality control systems managers
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  • Geothermal Production Managers
  • Hydroelectric Production Managers
  • Industrial Production Managers
  • Quality Control Systems Managers

  • Contact Texas Workforce Commission
    Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
    Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

    ** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.