Occupation Summary

Gambling Managers

O*NET 11-9071.00

Description:

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

Annual Wages:
$114,697.00
Employment Rate:
Employment is expected to increase by %.
Education Level:
High School Diploma - or the equivalent (for example, GED). According to O*Net, the majority of people employed in this occupation have this level of education.
Endorsement:
Business and Industry

  1. Resolve customer complaints regarding problems, such as payout errors.
  2. Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
  3. Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
  4. Train new workers or evaluate their performance.
  5. Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
  6. Explain and interpret house rules, such as game rules or betting limits.
  7. Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
  8. Interview and hire workers.
  9. Prepare work schedules and station arrangements and keep attendance records.
  10. Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
  11. Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
  12. Track supplies of money to tables and perform any required paperwork.
  13. Set and maintain a bank and table limit for each game.
  14. Monitor credit extended to players.
  15. Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  16. Record, collect, or pay off bets, issuing receipts as necessary.
  17. Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
  18. Notify board attendants of table vacancies so that waiting patrons can play.
  19. Market or promote the casino to bring in business.


National Industry Employment Patterns


Industry % of Gambling Managers employed Annual Growth Rate
Traveler accommodation 34.4 0.54
Gambling industries 19.7 -1.05


Labor Market Information


2024 Statewide average hourly wage $55.14
2024 National average hourly wage $49.27




TEXAS COUNTY MAP BY WORKFORCE DEVELOPMENT AREA
Region Employment Projected Employment 2032 Projected
Annual Openings 2032
Annual
Growth Rate
Average Income
Texas (all regions) Unavailable Unavailable Unavailable Unavailable Unavailable
* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.


Top 10 Relevant Knowledge Areas Relevant Importance Levels
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
85.80%
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
83.20%
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
83.00%
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
83.00%
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
80.20%
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
75.20%
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
70.60%
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
70.20%
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
68.80%
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
67.20%


Top 10 Relevant Skill Areas Relevant Importance Levels
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
80.00%
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
80.00%
Speaking
Talking to others to convey information effectively.
77.60%
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
77.60%
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
75.00%
Coordination
Adjusting actions in relation to others' actions.
75.00%
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
75.00%
Service Orientation
Actively looking for ways to help people.
75.00%
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
75.00%
Time Management
Managing one's own time and the time of others.
75.00%


Top 10 Relevant Abilities Relevant Importance Levels
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
80.00%
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
77.60%
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
77.60%
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
75.00%
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
75.00%
Speech Recognition
The ability to identify and understand the speech of another person.
75.00%
Speech Clarity
The ability to speak clearly so others can understand you.
75.00%
Near Vision
The ability to see details at close range (within a few feet of the observer).
72.40%
Written Expression
The ability to communicate information and ideas in writing so others will understand.
70.00%
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
70.00%


  • Communicating with Supervisors, Peers, or Subordinates
    -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Performing for or Working Directly with the Public
    -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Making Decisions and Solving Problems
    -- Analyzing information and evaluating results to choose the best solution and solve problems.
  • Getting Information
    -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Evaluating Information to Determine Compliance with Standards
    -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Other Activities


  • Independence
    - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships
    - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.



Tools

Alarm systems: Security alarm systems;

Desktop calculator: 10-key calculators;

Desktop computers: Desktop computers;

Notebook computers: Laptop computers;

Personal computers: Personal computers;

Special purpose telephones: Multi-line telephone systems;

Two way radios: Two way radios;

Video monitors: Video surveillance systems;


Technology

Calendar and scheduling software: Employee scheduling software;

Electronic mail software: Microsoft Outlook;

Human resources software: Human resources management system HRMS;

Internet browser software: Web browser software;

Office suite software: Microsoft Office software;

Presentation software: Microsoft PowerPoint;

Spreadsheet software: Microsoft Excel;

Word processing software: Microsoft Word;


Related O*NET occupational titles for Gambling Managers include:
  • 11-3031.00 Financial Managers
  • 39-1013.00 First-Line Supervisors of Gambling Services Workers
  • 41-1012.00 First-Line Supervisors of Non-Retail Sales Workers
  • 43-1011.00 First-Line Supervisors of Office and Administrative Support Workers
  • 11-9051.00 Food Service Managers
  • 39-3012.00 Gambling and Sports Book Writers and Runners
  • 33-9031.00 Gambling Surveillance Officers and Gambling Investigators
  • 11-1021.00 General and Operations Managers
  • 11-9081.00 Lodging Managers
  • 27-2023.00 Umpires, Referees, and Other Sports Officials

Contact Texas Workforce Commission
Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.