Occupation Summary

Postmasters and Mail Superintendents

O*NET 11-9131.00

Description:

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Annual Wages:
$91,265.00
Employment Rate:
Employment is expected to increase by 11.88%.
Education Level:
High School Diploma - or the equivalent (for example, GED). According to O*Net, the majority of people employed in this occupation have this level of education.
Endorsement:
Business and Industry

  1. Organize and supervise activities, such as the processing of incoming and outgoing mail.
  2. Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  3. Resolve customer complaints.
  4. Hire and train employees, and evaluate their performance.
  5. Prepare employee work schedules.
  6. Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  7. Negotiate labor disputes.
  8. Collect rents for post office boxes.
  9. Issue and cash money orders.
  10. Inform the public of available services, and of postal laws and regulations.
  11. Select and train postmasters and managers of associate postal units.
  12. Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
  13. Monitor employees' work schedules and attendance for payroll purposes.


No Industry Employment Patterns found.

Labor Market Information


2023 Statewide average hourly wage $43.88
2023 National average hourly wage $43.16
2022 National employment 13,000
2022 Texas employment 766
Texas projected employment by 2032 857
Texas projected annual employment and Turnover openings through 2032 68




TEXAS COUNTY MAP BY WORKFORCE DEVELOPMENT AREA
* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.


Top 10 Relevant Knowledge Areas Relevant Importance Levels
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
88.40%
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
84.00%
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
81.60%
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
80.60%
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
79.20%
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
73.60%
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
71.80%
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
71.80%
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
71.60%
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
71.40%


Top 10 Relevant Skill Areas Relevant Importance Levels
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
80.00%
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
80.00%
Speaking
Talking to others to convey information effectively.
80.00%
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
80.00%
Coordination
Adjusting actions in relation to others' actions.
80.00%
Time Management
Managing one's own time and the time of others.
80.00%
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
77.60%
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
75.00%
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
75.00%
Negotiation
Bringing others together and trying to reconcile differences.
72.40%


Top 10 Relevant Abilities Relevant Importance Levels
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
80.00%
Written Comprehension
The ability to read and understand information and ideas presented in writing.
80.00%
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
80.00%
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
77.60%
Speech Recognition
The ability to identify and understand the speech of another person.
77.60%
Speech Clarity
The ability to speak clearly so others can understand you.
77.60%
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
75.00%
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
75.00%
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
72.40%
Near Vision
The ability to see details at close range (within a few feet of the observer).
72.40%


  • Getting Information
    -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates
    -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Resolving Conflicts and Negotiating with Others
    -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Making Decisions and Solving Problems
    -- Analyzing information and evaluating results to choose the best solution and solve problems.
  • Working with Computers
    -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Other Activities


  • Independence
    - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support
    - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.



Tools

Alarm systems: Security alarm systems;

Bar code reader equipment: Barcode scanners;

Cash registers: Electronic cash registers;

Delivery trucks: Mail delivery trucks;

Franking or postage machines: Postage meters; Postage validation imprinters;

Laser printers: Computer laser printers;

Magnetic stripe readers and encoders: Credit card machines;

Personal computers: Personal computers;

Point of sale POS terminal: Point of sale POS computer terminals;

Postal scales: Digital postal scales;

Scanners: Computer data input scanners;

Signal Flare: Warning flares;

Sorters: Mail sorting equipment;

Special purpose telephones: Multiline telephone systems;

Stamp canceling machines: Postage canceling machines;

Tablet computers: Tablet computers;

Tape measures: Measuring tapes;

Time card or time clock machine accessories: Time clocks;

Time stamping machines: Date stamps;

Video monitors: Video monitoring systems;


Technology

Data base user interface and query software: Collection Point Management System CPMS; Facility database software; Postal tracking software; Web Box Activity Tracing System WebBATS;

Electronic mail software: Email software;

Enterprise resource planning ERP software: SAP software;

Facilities management software: Vehicle management software;

Human resources software: Personnel management software; Personnel scheduling software;

Internet browser software: Web browser software;

Map creation software: Postal boundary mapping software;

Office suite software: Microsoft Office software;

Operating system software: Microsoft Windows;

Point of sale POS software: Point of sale POS software;

Presentation software: Microsoft PowerPoint;

Procurement software: eBuy;

Spreadsheet software: Microsoft Excel;

Time accounting software: Payroll software;

Word processing software: Microsoft Word;


Related O*NET occupational titles for Postmasters and Mail Superintendents include:
  • 11-3012.00 Administrative Services Managers
  • 43-5032.00 Dispatchers, Except Police, Fire, and Ambulance
  • 53-1042.00 First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
  • 53-1043.00 First-Line Supervisors of Material-Moving Machine and Vehicle Operators
  • 41-1012.00 First-Line Supervisors of Non-Retail Sales Workers
  • 43-1011.00 First-Line Supervisors of Office and Administrative Support Workers
  • 51-1011.00 First-Line Supervisors of Production and Operating Workers
  • 11-1021.00 General and Operations Managers
  • 43-5051.00 Postal Service Clerks
  • 11-3071.00 Transportation, Storage, and Distribution Managers


No sources of additional information found.

Contact Texas Workforce Commission
Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.