Occupation Summary

Social and Human Service Assistants

O*NET 21-1093.00

Description:

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Annual Wages:
$42,527.00
Employment Rate:
Employment is expected to increase by 16.03%.
Education Level:
Bachelor's Degree. According to O*Net, the majority of people employed in this occupation have this level of education.
Endorsement:
Public Service

  1. Provide information or refer individuals to public or private agencies or community services for assistance.
  2. Keep records or prepare reports for owner or management concerning visits with clients.
  3. Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  4. Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  5. Submit reports and review reports or problems with superior.
  6. Oversee day-to-day group activities of residents in institution.
  7. Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  8. Transport and accompany clients to shopping areas or to appointments, using automobile.
  9. Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  10. Observe and discuss meal preparation and suggest alternate methods of food preparation.
  11. Demonstrate use and care of equipment for tenant use.
  12. Consult with supervisor concerning programs for individual families.
  13. Observe clients' food selections and recommend alternate economical and nutritional food choices.
  14. Inform tenants of facilities, such as laundries or playgrounds.
  15. Assist in locating housing for displaced individuals.
  16. Assist clients with preparation of forms, such as tax or rent forms.
  17. Assist in planning food budgets, using charts or sample budgets.
  18. Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
  19. Develop and implement behavioral management and care plans for clients.


National Industry Employment Patterns


Industry % of Social and Human Service Assistants employed Annual Growth Rate
Individual and family services 28.9 1.40
Community food and housing, and emergency and other relief services 7.4 0.87
Residential mental health facilities 7 0.83
Outpatient care centers 5.5 1.89
Social advocacy organizations 4.3 0.76
Other residential care facilities 2.9 0.17
Vocational rehabilitation services 2.6 -1.05
Elementary and secondary schools 2.5 0.09


Labor Market Information


2023 Statewide average hourly wage $20.45
2023 National average hourly wage $21.27
2022 National employment 415,100
2022 Texas employment 21,989
Texas projected employment by 2032 25,513
Texas projected annual employment and Turnover openings through 2032 2,755




TEXAS COUNTY MAP BY WORKFORCE DEVELOPMENT AREA
* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.


Top 10 Relevant Knowledge Areas Relevant Importance Levels
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
89.60%
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
85.60%
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
78.80%
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
74.80%
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
66.80%
Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
65.40%
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
64.20%
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
62.80%
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
56.40%
Philosophy and Theology
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
52.20%


Top 10 Relevant Skill Areas Relevant Importance Levels
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
80.00%
Speaking
Talking to others to convey information effectively.
80.00%
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
80.00%
Service Orientation
Actively looking for ways to help people.
77.60%
Coordination
Adjusting actions in relation to others' actions.
75.00%
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
75.00%
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
72.40%
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
72.40%
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
72.40%
Persuasion
Persuading others to change their minds or behavior.
67.60%


Top 10 Relevant Abilities Relevant Importance Levels
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
80.00%
Written Expression
The ability to communicate information and ideas in writing so others will understand.
77.60%
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
77.60%
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
77.60%
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
77.60%
Written Comprehension
The ability to read and understand information and ideas presented in writing.
77.60%
Speech Clarity
The ability to speak clearly so others can understand you.
77.60%
Speech Recognition
The ability to identify and understand the speech of another person.
72.40%
Near Vision
The ability to see details at close range (within a few feet of the observer).
65.00%
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
65.00%


  • Communicating with Supervisors, Peers, or Subordinates
    -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Documenting/Recording Information
    -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Getting Information
    -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public
    -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Establishing and Maintaining Interpersonal Relationships
    -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
Other Activities


  • Relationships
    - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support
    - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.



Tools

Automobiles or cars: Passenger vehicles;

Desktop calculator: 10-key calculators;

Desktop computers: Desktop computers;

Laser fax machine: Laser facsimile machines;

Laser printers: Computer laser printers;

Notebook computers: Laptop computers;

Personal computers: Personal computers;

Photocopiers: Photocopying equipment;

Special purpose telephones: Hearing impaired telephones; Amplified telephones; Multi-line telephone systems;


Technology

Data base user interface and query software: Database software; Microsoft Access;

Electronic mail software: Microsoft Outlook;

Internet browser software: Web browser software;

Medical software: PointClickCare healthcare software; Electronic medical record EMR software; MEDITECH software;

Office suite software: Microsoft Office software;

Presentation software: Microsoft PowerPoint;

Spreadsheet software: Microsoft Excel;

Voice recognition software: Nuance Dragon NaturallySpeaking;

Word processing software: Microsoft Word; Word processing software;


Related O*NET occupational titles for Social and Human Service Assistants include:
  • 21-1021.00 Child, Family, and School Social Workers
  • 19-3033.00 Clinical and Counseling Psychologists
  • 21-1094.00 Community Health Workers
  • 21-1012.00 Educational, Guidance, and Career Counselors and Advisors
  • 21-1091.00 Health Education Specialists
  • 21-1022.00 Healthcare Social Workers
  • 21-1013.00 Marriage and Family Therapists
  • 21-1023.00 Mental Health and Substance Abuse Social Workers
  • 21-1014.00 Mental Health Counselors
  • 21-1015.00 Rehabilitation Counselors


Sources of Additional Information
  • For more information about social and human service assistants, visit: National Organization for Human Services
  • Social and Human Service Assistants

  • Contact Texas Workforce Commission
    Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
    Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

    ** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.