Occupation Summary

Arbitrators, Mediators, and Conciliators

O*NET 23-1022.00

Description:

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

Annual Wages:
Unavailable
Employment Rate:
Employment is expected to increase by 10.96%.
Education Level:
First Professional Degree - awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession.. According to O*Net, the majority of people employed in this occupation have this level of education.
Endorsement:
Public Service

  1. Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  2. Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
  3. Set up appointments for parties to meet for mediation.
  4. Prepare settlement agreements for disputants to sign.
  5. Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
  6. Prepare written opinions or decisions regarding cases.
  7. Rule on exceptions, motions, or admissibility of evidence.
  8. Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
  9. Interview claimants, agents, or witnesses to obtain information about disputed issues.
  10. Research laws, regulations, policies, or precedent decisions to prepare for hearings.
  11. Recommend acceptance or rejection of compromise settlement offers.
  12. Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
  13. Participate in court proceedings.
  14. Issue subpoenas or administer oaths to prepare for formal hearings.
  15. Authorize payment of valid claims.
  16. Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
  17. Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
  18. Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  19. Conduct hearings to obtain information or evidence relative to disposition of claims.
  20. Determine extent of liability according to evidence, laws, or administrative or judicial precedents.


National Industry Employment Patterns


Industry % of Arbitrators, Mediators, and Conciliators employed Annual Growth Rate
Legal services 27.5 0.39
Other professional, scientific, and technical services 6.6 1.55
Individual and family services 4.6 2.26
Management, scientific, and technical consulting services 2.7 4.14
Colleges, universities, and professional schools 2.3 0.00


Labor Market Information


2022 National employment 9,100
2022 Texas employment 429
Texas projected employment by 2032 476
Texas projected annual employment and Turnover openings through 2032 22




TEXAS COUNTY MAP BY WORKFORCE DEVELOPMENT AREA
* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.


Top 10 Relevant Knowledge Areas Relevant Importance Levels
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
84.20%
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
84.20%
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
81.00%
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
61.00%
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
53.60%
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
52.00%
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
51.60%
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
50.60%
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
50.60%
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
50.00%


Top 10 Relevant Skill Areas Relevant Importance Levels
Negotiation
Bringing others together and trying to reconcile differences.
92.40%
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
87.60%
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
85.00%
Speaking
Talking to others to convey information effectively.
82.40%
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
82.40%
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
80.00%
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
77.60%
Persuasion
Persuading others to change their minds or behavior.
75.00%
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
75.00%
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
75.00%


Top 10 Relevant Abilities Relevant Importance Levels
Written Comprehension
The ability to read and understand information and ideas presented in writing.
85.00%
Written Expression
The ability to communicate information and ideas in writing so others will understand.
85.00%
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
82.40%
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
82.40%
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
80.00%
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
80.00%
Speech Clarity
The ability to speak clearly so others can understand you.
80.00%
Speech Recognition
The ability to identify and understand the speech of another person.
75.00%
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
75.00%
Near Vision
The ability to see details at close range (within a few feet of the observer).
67.60%


  • Getting Information
    -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Resolving Conflicts and Negotiating with Others
    -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Making Decisions and Solving Problems
    -- Analyzing information and evaluating results to choose the best solution and solve problems.
  • Analyzing Data or Information
    -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Evaluating Information to Determine Compliance with Standards
    -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Other Activities


  • Achievement
    - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Relationships
    - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.



Tools

Desktop computers: Desktop computers;

Laser fax machine: Laser facsimile machines;

Notebook computers: Notebook computers;

Personal computers: Personal computers;

Photocopiers: Photocopying equipment;

Scanners: Computer data input scanners;

Special purpose telephones: Multi-line telephone systems;


Technology

Calendar and scheduling software: Scheduling software;

Cloud-based data access and sharing software: Microsoft SharePoint;

Customer relationship management CRM software: Salesforce software;

Data base user interface and query software: Microsoft Access;

Electronic mail software: Microsoft Outlook;

Enterprise resource planning ERP software: Enterprise resource planning ERP software; SAP software; Oracle PeopleSoft;

Internet browser software: Web browser software;

Office suite software: Microsoft Office software;

Presentation software: Microsoft PowerPoint;

Spreadsheet software: Microsoft Excel;

Word processing software: Microsoft Word; Word processing software;


Related O*NET occupational titles for Arbitrators, Mediators, and Conciliators include:
  • 23-1021.00 Administrative Law Judges, Adjudicators, and Hearing Officers
  • 21-1021.00 Child, Family, and School Social Workers
  • 13-1031.00 Claims Adjusters, Examiners, and Investigators
  • 13-1041.03 Equal Opportunity Representatives and Officers
  • 13-2061.00 Financial Examiners
  • 13-2099.04 Fraud Examiners, Investigators and Analysts
  • 23-1023.00 Judges, Magistrate Judges, and Magistrates
  • 23-1012.00 Judicial Law Clerks
  • 13-1075.00 Labor Relations Specialists
  • 23-1011.00 Lawyers


Sources of Additional Information
  • For more information about arbitrators, mediators, and conciliators, visit: American Arbitration Association
  • Association for Conflict Resolution
  • Arbitrators, Mediators, and Conciliators

  • Contact Texas Workforce Commission
    Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
    Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

    ** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.