Occupation Summary

Parts Salespersons

O*NET 41-2022.00

Description:

Sell spare and replacement parts and equipment in repair shop or parts store.

Annual Wages:
$32,336.00
Employment Rate:
Employment is expected to increase by 19.45%.
Education Level:
High School Diploma (or GED or High School Equivalence Certificate). According to O*Net, the majority of people employed in this occupation have this level of education.
Endorsement:
Business and Industry

  1. Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  2. Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  3. Receive and fill telephone orders for parts.
  4. Prepare sales slips or sales contracts.
  5. Receive payment or obtain credit authorization.
  6. Advise customers on substitution or modification of parts when identical replacements are not available.
  7. Examine returned parts for defects, and exchange defective parts or refund money.
  8. Mark and store parts in stockrooms according to prearranged systems.
  9. Discuss use and features of various parts, based on knowledge of machines or equipment.
  10. Demonstrate equipment to customers and explain functioning of equipment.
  11. Place new merchandise on display.
  12. Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
  13. Repair parts or equipment.
  14. Fill customer orders from stock and place orders when requested items are out of stock.
  15. Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  16. Locate and label parts and maintain inventory of stock.
  17. Pick up and deliver parts.
  18. Maintain and clean work and inventory areas.
  19. Manage shipments by researching shipping methods or costs and tracking packages.


National Industry Employment Patterns


Industry % of Parts Salespersons employed Annual Growth Rate
Auto parts, accessories, and tire stores 42 -0.17
Automobile dealers 22.7 1.65
Motor vehicle and parts merchant wholesalers 8 0.34
Other motor vehicle dealers 4.7 -0.52
Hardware and plumbing merchant wholesalers 2.5 0.78


Labor Market Information


2018 Statewide average hourly wage $15.55
2018 National average hourly wage $16.39
2016 National employment 251,900
2016 Texas employment 22,763
Texas projected employment by 2026 27,191
Texas projected annual employment and Turnover openings through 2026 3,504




TEXAS COUNTY MAP BY WORKFORCE DEVELOPMENT AREA
* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.


Top 10 Relevant Knowledge Areas Relevant Importance Levels
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
81.00%
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
75.80%
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
70.80%
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
69.60%
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
57.20%
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
55.40%
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
55.00%
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
51.60%
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
50.80%
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
50.80%


Top 10 Relevant Skill Areas Relevant Importance Levels
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
80.00%
Speaking
Talking to others to convey information effectively.
80.00%
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
77.60%
Service Orientation
Actively looking for ways to help people.
77.60%
Persuasion
Persuading others to change their minds or behavior.
72.40%
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
70.00%
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
65.00%
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
62.40%
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
62.40%
Coordination
Adjusting actions in relation to others' actions.
60.00%


Top 10 Relevant Abilities Relevant Importance Levels
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
87.60%
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
82.40%
Written Comprehension
The ability to read and understand information and ideas presented in writing.
80.00%
Near Vision
The ability to see details at close range (within a few feet of the observer).
77.60%
Speech Recognition
The ability to identify and understand the speech of another person.
77.60%
Speech Clarity
The ability to speak clearly so others can understand you.
77.60%
Written Expression
The ability to communicate information and ideas in writing so others will understand.
70.00%
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
70.00%
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
67.60%
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
65.00%


  • Interacting With Computers
    -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Persons Outside Organization
    -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Getting Information
    -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Selling or Influencing Others
    -- Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Performing for or Working Directly with the Public
    -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Other Activities


  • Adjust clearances of vehicle body parts or components
  • Advise clients and customers on technical matters
  • Advise retail dealers in use of sales promotion techniques
  • Answer questions from customers or the public
  • Answer questions from employees or colleagues
  • Assemble advertising and merchandise displays
  • Balance cash register
  • Clean materials to be welded or soldered
  • Clean rooms, floors or work areas
  • Collect deposits, payments, funding, or fees
  • Conduct reviews of progress, production, or sales
  • Control organizational, product, or material inventory
  • Determine replacement part required
  • Develop sales or marketing strategies
  • Distribute informational bulletins
  • Distribute sales proceeds or commissions
  • Examine returned parts for defects
  • Fabricate aircraft parts
  • Greet customers, guests, visitors, or passengers
  • Inspect musical instruments to determine defects
  • Inspect work products to verify conformance to quality, specifications, damage, or codes
  • Interpret information from blueprints, diagrams, schematics, or technical drawings
  • Maintain business or financial records, reports, or files
  • Manage inventories or supplies
  • Operate computers to enter, calculate, access, and retrieve data
  • Perform varied measurements including precision measurements
  • Process credit transaction
  • Process customer transactions using computer or cash register
  • Sell products
  • Track financial transactions such as deposits, payments, funding, or fees
  • Track sales activity or trends


  • Independence
    - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships
    - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.



Tools

Cash registers: Electronic cash registers;

Digital cameras: Digital still cameras;

Forklifts: Warehouse forklifts;

Laser printers: Computer laser printers;

Microfiche or microfilm viewers: Microfiche viewing equipment;

Notebook computers: Laptop computers;

Personal computers: Personal computers;

Special purpose telephones: Multiline telephone systems;

Tablet computers: Tablet computers;


Technology

Customer relationship management CRM software: Customer information databases;

Data base user interface and query software: Data entry software;

Document management software: Adobe Systems Adobe Acrobat;

Electronic mail software: Microsoft Outlook;

Internet browser software: Web browser software;

Inventory management software: Inventory tracking software;

Presentation software: Microsoft PowerPoint;

Spreadsheet software: Microsoft Excel;

Word processing software: Microsoft Word;


Related O*NET occupational titles for Parts Salespersons include:
  • 41-2021.00 Counter and Rental Clerks
  • 41-2012.00 Gaming Change Persons and Booth Cashiers
  • 43-4081.00 Hotel, Motel, and Resort Desk Clerks
  • 43-4151.00 Order Clerks
  • 43-5051.00 Postal Service Clerks
  • 43-5061.00 Production, Planning, and Expediting Clerks
  • 43-4171.00 Receptionists and Information Clerks
  • 41-2031.00 Retail Salespersons
  • 43-3071.00 Tellers
  • 43-5111.00 Weighers, Measurers, Checkers, and Samplers, Recordkeeping


Sources of Additional Information
  • For information about the retail industry, visit: National Retail Federation   
  • Retail Industry Leaders Association
  • For information about training for a career in automobile sales, visit: National Automobile Dealers Association
  • Parts Salespersons
  • Retail Salespersons

  • Contact Texas Workforce Commission
    Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
    Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

    ** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.