Occupation Summary

Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

O*NET 41-4011.00

Description:

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.

Annual Wages:
$103,288.00
Employment Rate:
Employment is expected to increase by 20.83%.
Education Level:
Bachelor's Degree. According to O*Net, the majority of people employed in this occupation have this level of education.
Endorsement:
Business and Industry

  1. Answer customers' questions about products, prices, availability, or credit terms.
  2. Quote prices, credit terms, or other bid specifications.
  3. Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
  4. Negotiate prices or terms of sales or service agreements.
  5. Maintain customer records, using automated systems.
  6. Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
  7. Prepare sales presentations or proposals to explain product specifications or applications.
  8. Provide customers with ongoing technical support.
  9. Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  10. Visit establishments to evaluate needs or to promote product or service sales.
  11. Complete expense reports, sales reports, or other paperwork.
  12. Provide feedback to product design teams so that products can be tailored to clients' needs.
  13. Arrange for installation and testing of products or machinery.
  14. Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
  15. Consult with engineers regarding technical problems with products.
  16. Stock or distribute resources, such as samples or promotional or educational materials.
  17. Visit establishments, such as pharmacies, to determine product sales.
  18. Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.
  19. Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
  20. Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
  21. Prepare and submit sales contracts for orders.
  22. Contact new or existing customers to discuss how specific products or services can meet their needs.
  23. Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
  24. Verify that delivery schedules meet project deadlines.
  25. Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
  26. Advise customers on product usage to improve production.
  27. Study documentation or other information for new scientific or technical products.
  28. Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
  29. Sell service contracts for technical or scientific products.
  30. Demonstrate the operation or use of technical or scientific products.
  31. Initiate sales campaigns to meet sales and production expectations.
  32. Verify accuracy of materials lists.
  33. Verify customer credit ratings.


National Industry Employment Patterns


Industry % of Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products employed Annual Growth Rate
Professional and commercial equipment and supplies merchant wholesalers 23.1 0.15
Software publishers 9.8 1.23
Computer systems design and related services 7.2 1.32
Scientific research and development services 2.9 0.67
Machinery, equipment, and supplies merchant wholesalers 2.7 -0.25
Computer and peripheral equipment manufacturing 2.3 0.14


Labor Market Information


2024 Statewide average hourly wage $49.66
2024 National average hourly wage $55.06
2022 National employment 305,600
2022 Texas employment 33,752
Texas projected employment by 2032 40,783
Texas projected annual employment and Turnover openings through 2032 3,980




TEXAS COUNTY MAP BY WORKFORCE DEVELOPMENT AREA
* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.


Top 10 Relevant Knowledge Areas Relevant Importance Levels
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
88.40%
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
86.20%
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
73.20%
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
63.40%
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
63.20%
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
62.00%
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
60.60%
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
57.00%
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
52.20%
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
51.80%


Top 10 Relevant Skill Areas Relevant Importance Levels
Speaking
Talking to others to convey information effectively.
85.00%
Persuasion
Persuading others to change their minds or behavior.
85.00%
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
82.40%
Negotiation
Bringing others together and trying to reconcile differences.
80.00%
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
77.60%
Service Orientation
Actively looking for ways to help people.
75.00%
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
75.00%
Coordination
Adjusting actions in relation to others' actions.
72.40%
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
70.00%
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
67.60%


Top 10 Relevant Abilities Relevant Importance Levels
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
90.00%
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
80.00%
Speech Recognition
The ability to identify and understand the speech of another person.
80.00%
Speech Clarity
The ability to speak clearly so others can understand you.
80.00%
Written Comprehension
The ability to read and understand information and ideas presented in writing.
77.60%
Written Expression
The ability to communicate information and ideas in writing so others will understand.
75.00%
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
70.00%
Near Vision
The ability to see details at close range (within a few feet of the observer).
65.00%
Fluency of Ideas
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
62.40%
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
62.40%


  • Establishing and Maintaining Interpersonal Relationships
    -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information
    -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates
    -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Organizing, Planning, and Prioritizing Work
    -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Communicating with People Outside the Organization
    -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Other Activities


  • Achievement
    - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Independence
    - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.



Tools

Notebook computers: Laptop computers;

Personal computers: Personal computers;

Personal digital assistant PDAs or organizers: Personal digital assistants PDA;

Tablet computers: Tablet computers;


Technology

Access software: Citrix cloud computing software;

Accounting software: Intuit QuickBooks; Tax software;

Analytical or scientific software: StataCorp Stata; SAS; IBM SPSS Statistics;

Business intelligence and data analysis software: MicroStrategy;

Calendar and scheduling software: Scheduling software;

Cloud-based data access and sharing software: Microsoft SharePoint;

Customer relationship management CRM software: NetSuite NetCRM; Salesforce software; Salesforce.com Salesforce CRM; SAP Sybase SQL Anywhere; InsideSales.com; Customer relationship management CRM software; AMG Teleran SalesInSync; Act!; ActionWare; AdTrack Customer Acquisition Management CAM; HEAT Software GoldMine; Cegedim Target Software Target SFA Pharmaceutical Suite;

Data base management system software: Apache Hadoop; Teradata Database;

Data base user interface and query software: Oracle Database; Amazon Web Services AWS software; FileMaker Pro; Microsoft Access;

Data mining software: Google Analytics;

Desktop publishing software: Microsoft Publisher;

Development environment software: Microsoft Azure software;

Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook;

Enterprise application integration software: IBM InfoSphere DataStage; Enterprise application integration EAI software;

Enterprise resource planning ERP software: Infor ERP SyteLine; Microsoft Dynamics; NetSuite ERP; Oracle Fusion Applications; Oracle Hyperion; Oracle PeopleSoft; SAP software;

Information retrieval or search software: LexisNexis;

Internet browser software: Web browser software;

Internet protocol IP multimedia subsystem software: Voice over internet protocol VoIP system software;

Network conferencing software: LogMeIn GoToWebinar;

Network security and virtual private network VPN equipment software: Virtual private networking VPN software;

Object or component oriented development software: R;

Office suite software: Microsoft Office software; Google Workspace software;

Operating system software: Linux;

Presentation software: Microsoft PowerPoint; Presentation software;

Project management software: Microsoft Project; Khameleon;

Sales and marketing software: Google Ads; HubSpot software;

Spreadsheet software: Microsoft Excel; Spreadsheet software;

Transaction security and virus protection software: NortonLifeLock cybersecurity software; McAfee;

Video conferencing software: LogMeIn GoToMeeting; Zoom;

Video creation and editing software: YouTube;

Web page creation and editing software: LinkedIn;

Word processing software: Word processing software; Microsoft Word;


Related O*NET occupational titles for Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products include:
  • 41-3011.00 Advertising Sales Agents
  • 41-1012.00 First-Line Supervisors of Non-Retail Sales Workers
  • 11-3051.00 Industrial Production Managers
  • 13-1023.00 Purchasing Agents, Except Wholesale, Retail, and Farm Products
  • 11-3061.00 Purchasing Managers
  • 41-9031.00 Sales Engineers
  • 11-2022.00 Sales Managers
  • 41-4012.00 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
  • 41-4011.07 Solar Sales Representatives and Assessors
  • 13-1022.00 Wholesale and Retail Buyers, Except Farm Products

Contact Texas Workforce Commission
Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.