Occupation Summary

New Accounts Clerks

O*NET 43-4141.00

Description:

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

Annual Wages:
$42,941.00
Employment Rate:
Employment is expected to increase by -3.97%.
Education Level:
High School Diploma - or the equivalent (for example, GED). According to O*Net, the majority of people employed in this occupation have this level of education.
Endorsement:
Business and Industry

  1. Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
  2. Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  3. Refer customers to appropriate bank personnel to meet their financial needs.
  4. Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  5. Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
  6. Obtain credit records from reporting agencies.
  7. Collect and record customer deposits and fees and issue receipts, using computers.
  8. Investigate and correct errors upon customers' request, according to customer and bank records.
  9. Perform teller duties as required.
  10. Execute wire transfers of funds.
  11. Duplicate records for distribution to branch offices.
  12. Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  13. Perform foreign currency transactions and sell traveler's checks.
  14. Schedule repairs for locks on safe-deposit boxes.
  15. Process loan applications.


No Industry Employment Patterns found.

Labor Market Information


2023 Statewide average hourly wage $20.64
2023 National average hourly wage $21.48
2022 National employment 46,600
2022 Texas employment 4,330
Texas projected employment by 2032 4,158
Texas projected annual employment and Turnover openings through 2032 368




TEXAS COUNTY MAP BY WORKFORCE DEVELOPMENT AREA
* Due to confidentiality rules, not all regions may have the data displayed. The sum of all the regions may not be equal to the state total.


Top 10 Relevant Knowledge Areas Relevant Importance Levels
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
95.60%
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
88.00%
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
82.40%
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
79.20%
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
70.60%
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
69.40%
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
66.80%
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
62.80%
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
62.00%
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
59.20%


Top 10 Relevant Skill Areas Relevant Importance Levels
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
80.00%
Speaking
Talking to others to convey information effectively.
80.00%
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
70.00%
Service Orientation
Actively looking for ways to help people.
67.60%
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
65.00%
Coordination
Adjusting actions in relation to others' actions.
62.40%
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
62.40%
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
62.40%
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
60.00%
Persuasion
Persuading others to change their minds or behavior.
60.00%


Top 10 Relevant Abilities Relevant Importance Levels
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
80.00%
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
80.00%
Written Comprehension
The ability to read and understand information and ideas presented in writing.
75.00%
Near Vision
The ability to see details at close range (within a few feet of the observer).
75.00%
Speech Recognition
The ability to identify and understand the speech of another person.
72.40%
Speech Clarity
The ability to speak clearly so others can understand you.
72.40%
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
65.00%
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
62.40%
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
62.40%
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
62.40%


  • Getting Information
    -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates
    -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships
    -- Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Evaluating Information to Determine Compliance with Standards
    -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Making Decisions and Solving Problems
    -- Analyzing information and evaluating results to choose the best solution and solve problems.
Other Activities


  • Relationships
    - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support
    - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.



Tools

Desktop calculator: 10-key calculators;

Mainframe console or dumb terminals: Teller terminals;

Personal computers: Personal computers;


Technology

Accounting software: Accounting software;

Cloud-based data access and sharing software: Microsoft SharePoint;

Customer relationship management CRM software: IPS-Sendero Relationship Profitability Manager Catalyst;

Data base user interface and query software: Fiserv financial services software; Harland Financial Solutions DepositPro; Corporate Information Factory CIF;

Electronic mail software: Email software; IBM Lotus Notes;

Enterprise resource planning ERP software: Microsoft Dynamics GP; DCI iCore;

Financial analysis software: Financial needs analysis software; Systems Union Group MIS DecisionWare;

Internet browser software: Web browser software; Microsoft Internet Explorer;

Office suite software: Microsoft Office software;

Presentation software: Microsoft PowerPoint;

Spreadsheet software: Microsoft Excel;

Word processing software: Microsoft Word; Word processing software;


Related O*NET occupational titles for New Accounts Clerks include:
  • 43-3011.00 Bill and Account Collectors
  • 43-4011.00 Brokerage Clerks
  • 43-4041.00 Credit Authorizers, Checkers, and Clerks
  • 43-4051.00 Customer Service Representatives
  • 43-4131.00 Loan Interviewers and Clerks
  • 13-2072.00 Loan Officers
  • 13-2052.00 Personal Financial Advisors
  • 41-3091.00 Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
  • 41-3031.00 Securities, Commodities, and Financial Services Sales Agents
  • 43-3071.00 Tellers


Sources of Additional Information
  • For more information about financial clerks, visit: American Bankers Association
  • Mortgage Bankers Association
  • CareerOneStop

  • For a career video on brokerage clerks, visit: Brokerage Clerks
  • For a career video on credit authorizers, checkers and clerks, visit: Credit Authorizers, Checkers, and Clerks
  • For a career video on insurance claims and policy processing clerks, visit: Insurance Claims and Policy Processing Clerks
  • For a career video on payroll and timekeeping clerks, visit: Payroll and Timekeeping Clerks
  • Billing and Posting Clerks
  • Brokerage Clerks
  • Credit Authorizers, Checkers, and Clerks
  • Gambling Cage Workers
  • Insurance Claims and Policy Processing Clerks
  • Loan Interviewers and Clerks
  • New Accounts Clerks
  • Payroll and Timekeeping Clerks
  • Procurement Clerks

  • Contact Texas Workforce Commission
    Labor Market and Career Information  |  101 E. 15th Street, Annex Room 0252  |  Austin, Texas 78778
    Official Website  |  1-800-822-PLAN (7526)  |  512.936.3200

    ** The information in this report may be derived from many sources like O*NET, BLS (Bureau of Labor Statistics), OOH (Occupational Outlook Handbook), and Career One Stop.